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Description



SEKO Worldwide, Inc. is a delivery service which provides logistics services for a variety of different industries, including aerospace, retail, medical, industrial, government, technology, energy, automotive, and other industries. Located in Itasca, IL, this company has 120 offices in over 40 countries worldwide. The company was founded in 1976 and has a 'flat management' structure so that there are only three layers of management between the entry-level worker and the CEO of the company, ensuring that they can respond to issues as fast as possible. The company is a member of the Air Forwarders Association and is certified to work with hazardous materials as well as to transport electronics and to screen cargo as required by the TSA.

This company provides air freight, ocean freight, logistics and order fulfillment, ground transportation, and store development services. They also provide customs and compliance services, with all of their offices managed by approved Customs brokers. They offer full clearance and entry service with 24/7 support regardless of the method of transport. In addition, they provide support for all channels of delivery, allowing clients to manage all of their deliveries through one platform, with global development and design in order to better manage logistics with web tracking and management. The company also offers a full spectrum of IT solutions, which includes eCommerce solutions and asset management.

Visit the website for SEKO Worldwide, Inc. to learn more about the services available from this company, read about the company's background and history, and contact the company to discuss utilizing their services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Seko Worldwide, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Seko Worldwide, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Seko Worldwide, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: August 09, 2006 Business started: 01/01/1988 in IL Business started locally: 01/01/1988 Business incorporated 11/14/1989 in IL
Type of Entity

Corporation

Business Management
Mr. Brian Bourke, Vice President, Marketing Ms. Giovanna Omalley, Executive Assistant
Contact Information
Principal: Mr. Brian Bourke, Vice President, Marketing
Customer Contact: Mr. Hafsa Hameed, Client Relationship Coordinator
Business Category

Logistics Third-Party Logistics Supply Chain Management Delivery Service Freight Forwarding Transportation Services Transportation Consultants Process, Physical Distribution, and Logistics Consulting Services (NAICS: 541614)

Alternate Business Names
Seko Customs Brokerage, Inc. USF Seko Worldwide Inc.

Customer Review Rating plus BBB Rating Summary

Seko Worldwide, Inc. has received 3.68 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.