BBB Accredited Business since
Phone: (800) 354-7993 Fax: (888) 796-4445 View Additional Phone Numbers 600 West Chicago Avenue, Suite 725, Chicago, IL 60654
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Echo Global Logistics is a third-party logistics company that provides transportation management services for commercial clients, including freight brokerage and Managed Transportation solutions. Located in Chicago, IL, this company serves the greater Chicagoland area, including Joliet, Evanston, Deerfield, Highland Park, Naperville, Schaumburg, Elk Grove Village, Buffalo Grove, Rockford, St Charles, Mt Prospect, Prospect Heights, Bolingbrook, Romeoville, Arlington Heights, Tinley Park, Oak Brook, Brookfield, Crystal Lake, Gurnee, Great Lakes, Lake Bluff, Winthrop Harbor, Winnetka, Carol Stream, Lombard, Downers Grove, and Oakbrook Terrace.
The company was founded in 2005 and has 30 locations around the country, including in Wisconsin, Arizona, Georgia, Florida, Texas, Minnesota, Oregon, California, Utah, Massachusetts, New York, Michigan, Kansas, Missouri, and Tennessee, providing ample coverage of the country. Services provided by this company include transportation modes such as truckload, partial truckload, less than truckload, intermodal rail logistics, international air and ocean services, Managed Transportation services, and specialized logistics services. Their truckload services are customized for the client's needs and include dry-van, flatbed, and temperature controlled equipment; they have a network of over 30,000 contract carriers and private fleets available to haul their clients’ goods. Their specialized services include expedited services such as air, ground, and expedited LTL, as well as over-dimensional, white glove, and final mile services. Other specialized services available include residential delivery, inside or upstairs delivery, equipment set-up, crating, packing or unpacking, and debris removal.
Visit the website for Echo Global Logistics to learn more about their services, read about their carriers and technology, and contact the company to request their services.
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A BBB Accredited Business since
BBB has determined that Echo Global Logistics, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Echo Global Logistics, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 20 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Justin Meyers, Marketing Mr. Chris Clemmensen, Senior Vice President of Marketing Mr. Colin Johnston, Sales Analyst Mr. Mike Thayer, Sales Analytic's Manager Mr. Doug Waggoner, Chairman of the Board of Directors and Chief Executive Officer
Third-Party Logistics Supply Chain Management Freight Forwarding Transportation Services Transportation Consultants Logistics Process, Physical Distribution, and Logistics Consulting Services (NAICS: 541614)
Products & Services
This company offers 3PL, Supply Chain Management, Transportation Management Services, Freight Broker, Technology Enabled Transportation Provider & Shipping Services.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview