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BBB Business Review

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BBB Accredited Business since

Keyway Lock & Security, Inc.

Additional Locations

Phone: (630) 359-4698 Fax: (773) 767-8456 View Additional Phone Numbers 3820 W 79th St, Chicago, IL 60652 View Additional Email Addresses http://www.keywaychicago.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Automotive – If you need a locksmith for your vehicle, we offer car key replacement, duplicate keys, remote replacement for cars, key ignition replacement, car door lock and trunk lock repairs, vat keys, laser cut keys, and more.

Residential – Our locksmiths provide a full range of services for your home, including an emergency locksmith, duplicate keys, access control, panic hardware, high security locks, keyless systems, home safes, burglary and door repairs after a break in, and more.

Commercial – We provide a wide range of locksmith and security services for local businesses, including CCTV installation, card access systems, ADA compliance, high security locks, safes, security inspections, master key systems, and more. - See more at: http://keywaychicago.com/#sthash.MzO3hvRk.dpuf


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Keyway Lock & Security, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Keyway Lock & Security, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Keyway Lock & Security, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 04, 2011 Business started: 12/10/2010 in IL Business started locally: 01/01/2011 Business incorporated 12/10/2010 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Mr. Steven Gwin, President Mr. Ron Polk, Trainer/IT Ms. Susie Straub, Office Manager
Contact Information
Principal: Mr. Steven Gwin, President
Principal: Mr. Ron Polk, Trainer/IT
Customer Contact: Ms. Susie Straub, Office Manager
Business Category

Locks & Locksmiths Real Estate - Commercial Real Estate Consultants Safes & Vaults - Opening & Repairing Security Control Equipment & System Monitors Access Control Systems Security Systems Consultants Real Estate Services Home Electronics Locksmiths Equipment & Supplies Locks - Wholesale & Manufacturers Safety Consultants Key Control Systems Safes & Vaults Time Locks Auto Alarms & Security Systems Door Closers & Checks Electronic Equipment & Supplies - Dealers Consultants - Security Locksmiths (NAICS: 561622)

Service Area
Chicago, IL, Oak Lawn, IL, and the surrounding suburbs
Products & Services

This company offers locks and security systems.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.