BBB Business Review

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This business is not BBB accredited.

Metropolitan Limousine, Inc.

Phone: (312) 808-8000 View Additional Phone Numbers 1836 S Wabash Ave, Chicago, IL 60616 View Additional Email Addresses

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Metropolitan Limousine is a limousine company which provides transportation services for airport arrivals and departures and special events. This company serves downtown Chicago and surrounding areas, including Evanston, Skokie, Des Plaines, Park Ridge, Niles, Lincolnwood, Norridge, Harwood Heights, Rosemont, Elk Grove Village, Itasca, Wood Dale, Bensenville, Franklin Park, Elmwood Park, Oak Park, Addison, Elmhurst, Berwyn, Cicero, Stickney, Bellwood, Maywood, Northlake, Lyons, Summit, Bridgeview, and Burbank. Services available from this company include handicap accessible transportation, airport arrival and departure trips, wedding chauffeur service, special event transportation, and hotel transportation.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Metropolitan Limousine, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Metropolitan Limousine, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 02, 2009 Business started: 05/01/1972 Business started locally: 05/01/1972 Business incorporated 03/15/1977 in IL
Type of Entity


Business Management
Mr. Chris Thomsen, Director of Operations Mr. Thomas Mulligan, President
Contact Information
Principal: Mr. Chris Thomsen, Director of Operations
Business Category

Limousine Service Car Service Sightseeing Tours Corporate Travel Concierge Services Party Planning Wedding Supplies & Services Transportation Services Conference Centers Convention Services & Facilities Tourists Attractions Business Services - General Services - General Travel & Moving Services Concert Halls Event Planners Event Planners - Corporate Airport Transportation Chauffeur Service Express & Transfer Service Limousine Service (NAICS: 485320)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.