BBB Business Review

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This business is not BBB accredited.

Going Green Limousine

Phone: (773) 295-5959 3301 N Panama Ave, Chicago, IL 60634 http://goinggreenlimousine.com/


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Description

Going Green Limousine offers private car service, including airport transportation, point to point transfers, and charter services. In addition to catering to business and corporate travelers, we are family friendly and rent all types of car seats. Our fleet includes sedans, SUVs, vans, and stretch limos.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business is not currently rated. BBB does not have sufficient information to issue a rating for this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Going Green Limousine
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 07, 2009 Business started: 08/27/2009 in IL Business started locally: 12/07/2009
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Rebecca Schmuck, Owner
Contact Information
Principal: Ms. Rebecca Schmuck, Owner
Business Category

Limousine Service Limousine Service (NAICS: 485320)

Products & Services

Going Green Limousine offers the following product(s): Airport Transportation, Charter Services, Event Transportation, Ground Transportation, Point to Point Transfers, Wedding Transportation

Method(s) of Payment
American Express, Discover, MasterCard, Visa, Cash, Check (with a credit card on file for backup payment)
Refund and Exchange Policy
We are an advanced deposit car service. To guarantee your reservation, all trips are billed in full at the time the reservation is requested. There is a $20 non refundable deposit for all trips cancelled 12 hours or more before the scheduled pickup time. For charters, the non refundable deposit is 20% and requires a 30 day cancellation notice. Any cancellation request that is less than 12 hours (or 30 days for charters) prior to the scheduled pickup time results in a forfeiture of the entire deposit/payment.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.