BBB Business Review
This Business is not BBB Accredited
Chicago Dream Limousine
Phone: (847) 740-3145Fax: (866) 351-4834364 W Boxwood Ct, Round Lake, IL 60073-4225info@chicagodreamlimo.comView Additional Email Addresseshttp://www.chicagodreamlimo.com! There is an alert for this business !
BBB Accreditation
Chicago Dream Limousine is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Chicago Dream Limousine is a Non Accredited Business that is currently displaying the BBB Accredited Business® seal on website.
The use of these trademarks without permission is a violation of the trademark rights of the Council of BBB, Inc. These marks are licensed only to Accredited Businesses that have agreed to certain practices and to resolve disputes through a formal process, if necessary.
The business was sent a letter on February 9, 2011 and February 16, 2011 requesting that the business immediately cease claiming or implying in any way that Chicago Dream Limousine is an Accredited Business by removing the BBB Accredited Business® seal from website.
On March 1, 2011 Chicago Dream Limousine was referred to the Council of BBB due to failure to cooperate with the BBB on advertising matters.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Chicago Dream Limousine's rating include:
- Length of time business has been operating.
- Advertising issue(s) found by BBB.
- Failure to respond to one complaint filed against business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topContact Information
Primary Contact: Mr. Lucian Muresan (President)Business Category
Limousine Service, Chauffeur Service, Airport Transportation, Transportation Services, Wedding Supplies & Services
Industry Tips
Tips on Choosing a Wedding PhotographerLocationsX
1 Locations
364 W Boxwood Ct
Round Lake, IL 60073-4225(847) 740-3145Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Chicago Dream Limousine is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
Chicago Dream Limousine is a Non Accredited Business that is currently displaying the BBB Accredited Business® seal on website.
The use of these trademarks without permission is a violation of the trademark rights of the Council of BBB, Inc. These marks are licensed only to Accredited Businesses that have agreed to certain practices and to resolve disputes through a formal process, if necessary.
The business was sent a letter on February 9, 2011 and February 16, 2011 requesting that the business immediately cease claiming or implying in any way that Chicago Dream Limousine is an Accredited Business by removing the BBB Accredited Business® seal from website.
On March 1, 2011 Chicago Dream Limousine was referred to the Council of BBB due to failure to cooperate with the BBB on advertising matters.