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BBB Accredited Business since 08/01/2014

Chicago Coach Limousine Inc

Phone: (847) 412-4588Fax: (847) 412-45871363 Northmoor Court, NorthbrookIL 60062-4454 Send email to Chicago Coach Limousine IncView Additional Web Addresses

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Description

Chicago Coach Limousine Inc. is a limousine service that provides transportation for airport travel, corporate clients, VIP service, and special occasions. Located in Northbrook, IL, this company serves the greater Chicagoland area, including Schaumburg, Naperville, Bolingbrook, Arlington Heights, Lake Forest, Evanston, Skokie, Norridge, Rosemont, Roselle, Highland Park, Deerfield, Morton Grove, Buffalo Grove, Elk Grove Village, Wheeling, Long Grove, Highland Park, Des Plaines, Mt Prospect, Park Ridge, Palatine, Skokie, Glenview, Wilmette, Winnetka, Highwood, Lake Forest, Vernon Hills, Prospect Heights, Riverwoods, Glencoe, Libertyville, and Mundelein. The company has been in business since 1998 and maintains a large fleet of a variety of vehicles, from sedans to super-stretch limousines to fit every need, including airport transportation and special events. The company has a team of professional staff which help to plan, monitor and deliver service to their customers, and provide affordable service to corporate clients, VIP individuals, and those celebrating a special event such as a birthday or wedding.

Services available include chauffeur driving, transportation to and from the airport, and limousine services for special events such as parties, showers, birthdays, weddings, graduations, anniversaries, and other events. The company checks their entire fleet each day to ensure the safety and comfort of all of their customers and can provide specialized services for individuals who would like a specific type of car for their event. Chicago Coach Limousine also provides special rates for corporate clients who need transportation around the city while visiting for business.

Visit the website for Chicago Coach Limousine to learn more about the company, learn about their services, and contact the company to reserve a car for airport transportation or a special event.

BBB Accreditation

A BBB Accredited Business since 08/01/2014

BBB has determined that Chicago Coach Limousine Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Chicago Coach Limousine Inc's rating include:

  • Length of time business has been operating.

Factors that raised Chicago Coach Limousine Inc's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Chicago Coach Limousine Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Limousine Service, Transportation Services

Additional Information

top
BBB file opened: 12/09/2008Business started: 08/15/2008
Type of Entity

Corporation

Incorporated: August 2008, IL

Contact Information
Principal: Mr. T. Z. Entchev (President) Tzviatko Entchev
Business Category

Limousine Service, Transportation Services

Alternate Business Names
Black Car

Map & Directions

Map & Directions

Address for Chicago Coach Limousine Inc

1363 Northmoor Court

Northbrook, IL 60062-4454

To | From

LocationsX

1 Locations

  • 1363 Northmoor Court 

    Northbrook, IL 60062-4454(847) 412-4588

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Chicago Coach Limousine Inc is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Limousine Service

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.