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BBB Accredited Business since

TruGreen - Carpentersville

Additional Locations

Phone: (847) 844-1440 Fax: (847) 844-9796 View Additional Phone Numbers 840 Commerce Pkwy, Carpentersville, IL 60110 http://www.trugreen.com


Click for BBB Rating on TruGreen - Carpentersville

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that TruGreen - Carpentersville meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for TruGreen - Carpentersville. BBB of the Mid-South has the full report as that BBB handles all complaints for TruGreen - Carpentersville.


Additional Information

BBB file opened: July 12, 2001 Business started: 01/01/1968 Business started locally: 01/01/1968 Business incorporated 12/08/2000 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Agriculture
100 W Randolph St, Ste 10-700, Chicago IL 60601
http://www.agr.state.il.us
Phone Number: (800) 582-0468

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Shalena Williams, Corp Supervisor Mr. William J. Peterson, Branch Mgr. Ms. Courtney Wright, Customer Retention Direct
Contact Information
Customer Contact: Mr. William J. Peterson, Branch Mgr.
Principal: Ms. Shalena Williams, Corp Supervisor
Business Category

Lawn Maintenance Pest Control Services Landscaping Services (NAICS: 561730)

Alternate Business Names
TruGreen Companies, L.L.C.
Products & Services

This business offers: lawn fertilization and maintenance, tree and shrub care, weed control, lime, aeration and seeding, grub prevention and control.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.