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BBB Business Review

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BBB Accredited Business since

Dr. Green Management, Inc.

Additional Locations

Phone: (815) 774-9475 View Additional Phone Numbers 2301 Muriel Court, Joliet, IL 60433 http://www.doctorgreen.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Dr. Green Management, Inc. is a lawn maintenance company which provides lawn care and weed control for residential customers. This company serves the western suburbs of Chicago, including Shorewood, Crest Hill, Fairmont, Romeoville, Plainfield, Channahon, Minooka, Manhattan, Elwood, New Lenox, Preston Heights, Ingalls Park, Mokena, Homer Glen, Lockport, Wilton Center, and Wilmington. Services available from this company include lawn fertilization, weed control, core aeration, seeding, grub control, soil conditioning, natural weed control, and tree and shrub care and maintenance.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dr. Green Management, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dr. Green Management, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 112 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

112 complaints closed with BBB in last 3 years | 33 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 52
Billing/Collection Issues 22
Delivery Issues 4
Guarantee/Warranty Issues 1
Problems with Product/Service 33
Total Closed Complaints 112

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Dr. Green Management, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: June 08, 2011 Business started: 06/01/2000 Business started locally: 06/01/2000 Business incorporated 02/10/2010 in IL
Type of Entity

Corporation

Business Management
Mark Kintner, Office Manager Mr. Ryan Van Haastrecht, President
Contact Information
Principal: Mark Kintner, Office Manager
Business Category

Lawn Maintenance Tree Service Tree Service - Pruning Pest Control Supplies & Equipment Fertilizer Plant Equipment Horticultural Consultants Landscape Contractors Seeding Landscape Maintenance Landscape Contractors - Commercial Landscaping Services (NAICS: 561730)

Alternate Business Names
Doctor Green Service

Customer Review Rating plus BBB Rating Summary

Dr. Green Management, Inc. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.