Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Ross & Jack's Landscaping, Inc.

Phone: (847) 451-1591 View Additional Phone Numbers 3n445 Crown Rd, Elmhurst, IL 60126 http://www.rossandjacks.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Ross and Jack's Landscaping Inc. has been family owned and operated since 1975. We have been specializing in landscape maintenance, design and installation for 40 years. With our experience, you can be sure you will get your job done correctly, on time, and at an affordable price. We offer residential & commercial landscape design & installation, grounds maintenance & lawn care, sod & seeding, spring & fall clean ups, leaf removal, lawn fertilization, retaining walls & pavers, tree & shrub planting, decorative stones, mulching, lawn aeration.  If you are looking for a professional landscaper who will give you personalized service, call Ross and Jack's. We're the company for you! Remember, we offer free, no obligation estimates.

 

 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ross & Jack's Landscaping, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ross & Jack's Landscaping, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Ross & Jack's Landscaping, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 12, 2007 Business started: 01/01/1975 in IL Business started locally: 01/01/1975 Business incorporated 12/30/1993 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Agriculture
100 W Randolph St, Ste 10-700, Chicago IL 60601
http://www.agr.state.il.us
Phone Number: (800) 582-0468

Type of Entity

Corporation

Business Management
Mr. Mark Seraphin, President Ms. Denise Wilson, Office Manager
Contact Information
Principal: Mr. Mark Seraphin, President
Customer Contact: Ms. Denise Wilson, Office Manager
Business Category

Landscape Contractors Landscape & Yard Clean-Up Landscape Designers Lawn Maintenance Sod & Sodding Service Tree Service Tree Service - Pruning Tree Service - Transplant Mulches Lawn & Tree Care Landscaping Services (NAICS: 561730)

Products & Services

Ross & Jack's Landscaping, Inc. offers the following product(s): Decorative stones, Grounds maintenance & lawn care, Lawn aeration, Lawn fertilization, Leaf removal, Mulch, Residential & commercial landscape design & installation, Retaining walls & pavers, Sod & seeding, Spring & fall clean ups, Tree & shrub planting

Method(s) of Payment
We accept checks and credit cards.
Service Area
Ross & Jack's Landscaping, Inc. provides their services in BANNOCKBURN, BLOOMINGDALE, DEERFIELD, ELMHURST, FORT SHERIDAN, GLEN ELLYN, GLENCOE, GLENDALE HEIGHTS, GLENDALE HTS, GLENVIEW, HIGHLAND PARK, LAKE FOREST, MEDINAH, METTAWA, NORTHBROOK, NORTHFIELD, OAKBROOK TER, OAKBROOK TERRACE, PARK RIDGE, RIVERWOODS, ROSELLE, VILLA PARK, WILMETTE & WINNETKA, IL.

Customer Review Rating plus BBB Rating Summary

Ross & Jack's Landscaping, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.