Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Green T Landscaping

Phone: (630) 231-0007 View Additional Phone Numbers 1600 Mountain St, Aurora, IL 60505

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Green T Landscaping meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Green T Landscaping include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Green T Landscaping
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 09, 2013 Business started: 03/10/2002 Business started locally: 03/10/2002
Type of Entity


Business Management
Mr. Robert Underhill, Manager
Contact Information
Principal: Mr. Robert Underhill, Manager
Business Category

Landscape Contractors Landscape Architectural Services (NAICS: 541320)

Alternate Business Names
Green Tee Landscaping

Additional Locations

  • 1600 Mountain St

    Aurora, IL 60505 (630) 231-0007 (847) 888-6777


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/10/2015 Advertising/Sales Issues
9/26/2014 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: We prepaid for this service. Had ***** Landscaping in Sycamore check the damage and was told the bushes were sprayed with weed killer or the constrated mixture was improperly deluted. Green T sent someone out to spray for Fungus. I kept telling them it was not fungus. No supervisor or manager came out to access the damage. Not all shrubs were damaged which showed they did not treat all the trees & shrubs per the original agreement. I have made several calls to Green T for a refund for the balance of my prepaid amount for their services plus $300 paid to ***** Landscaping for cleaning up some of the damage. This is around $5,000 worth of landscaping put in about 8 years ago by ***** Landscaping and don't know if they will come back next year. My Hydrangeas were sprayed and the tops curled and turned dark so had to be cut back. No blooms this year. We don't want anyone else to have to go through what we have experienced.

Desired Settlement: We want $354.10 which was the credit balance left on our account when it was cancelled plus $300 paid to Stran Landscaping to trim back the dead limbs and leaves on the bushes affected for a total of $654.10.

Business Response: Initial Business Response /* (1000, 11, 2014/09/15) */

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Green T Landscaping
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)