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BBB Business Review

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BBB Accredited Business since

Arroyo Landscaping Service, Inc.

Phone: (847) 409-1903 View Additional Phone Numbers 1131 Borden Dr, Elgin, IL 60120 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Arroyo landscaping service /Arroyo Landscape & Concrete, Inc. is a landscape maintenance and brick paving company which provides brick paving installations,retaining walls, lawn design and maintenance services, as well as the installation of concrete fiat work installation hardscapes. This company serves the Northwestern suburbs of Chicago, including Schaumburg,palatine,Arlington Heights,Elgin,Carol Stream, Bartlett, Hanover Park, Campton Hills, St Charles, Hampshire, Pingree Grove, West Dundee, Dundee Township, Carpentersville, South Barrington, Hoffman Estates, Algonquin, Wayne, Roselle, and Bloomingdale. Services available from this company include mulch installation, power raking, core aeration, planting trees and bushes, sod installation, weed pulling, snow removal, mowing services, replacing and repairing concrete flat work, and brick paving.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arroyo Landscaping Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Arroyo Landscaping Service, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Arroyo Landscaping Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 20, 2011 Business started: 04/01/2006 Business started locally: 04/01/2006 Business incorporated 04/05/2013 in IL
Type of Entity


Business Management
Mr. Juan Arroyo, President
Contact Information
Principal: Mr. Juan Arroyo, President
Business Category

Landscape Contractors Landscape Maintenance Landscape & Yard Clean-Up Landscape Contractors - Commercial Landscape Designers Lawn Maintenance Sod & Sodding Service Brick Pavers Paving Stones Fence Contractors Mulches Driveway Installation, Paving & Repair Snow Removal Service Snow Removal Service - Commercial Stone Setting - Interlocking Pavers Lawn Installation Service Contractors - Retaining Wall Landscape Architectural Services (NAICS: 541320)

Method(s) of Payment
Cash/ check/ credit card 
Alternate Business Names
Arroyo J Landscape & Concrete Arroyo J Landscapeing &Concrete

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.