Find us on Google+
Text Sizesmall medium large


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Acres Group is a landscape contractor which provides lawn design and maintenance to residential and commercial customers. This company serves the northern suburbs of Chicago, including Round Lake, Grayslake, Mundelein, Vernon Hills, Libertyville, Grayslake, Gages Lake, Venetian Village, Round Lake Beach, Lindenhurst, Lake Villa, Fox Lake Hills, Johnsburg, Lakemoor, McHenry, Lake Barrington, Fox River Grove, Island Lake, Crystal Lake, Lake in the Hills, Village of Lakewood, Hawthorn Woods, Barrington, Fox Lake, Vernon Hills, Spring Grove, Wonder Lake, Long Grove, Kildeer, Deer Park, Wadsworth, and Gurnee. Services available from this company include snow removal and ice prevention, tree care, landscaping, turf and plant health care, irrigation, aquatic maintenance, aeration, and installation of playground equipment and site amenities.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Acres Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Acres Group include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Acres Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 28, 2006 Business started: 08/01/1983 Business started locally: 08/01/1983 Business incorporated 08/24/1983 in IL
Type of Entity

Corporation

Business Management
Mr. Sherman Fields, VP, Sales and Marketing Jeff Dumas, Vice President James Schwantz, President
Contact Information
Principal: Mr. Sherman Fields, VP, Sales and Marketing
Business Category

Landscape Contractors Landscape Maintenance Landscape & Yard Clean-Up Landscape Contractors - Commercial Landscape Designers Lawn Maintenance Sod & Sodding Service Tree Service Tree Service - Pruning Tree Service - Transplant Weed Control Service Drainage Contractors Patio & Deck Builders Walkway Design Hardscapes Patio Design Brick Pavers Property Maintenance Building Maintenance Fertilizers Water Gardens Fountains & Ponds Mulches Lawn & Garden Sprinkler Systems Landscape Lighting Christmas Lights & Decorations Driveway Installation, Paving & Repair Lake & Pond Management Snow Removal Service Snow Removal Service - Commercial Insecticides Stone Setting Stone Setting - Interlocking Pavers Lawn Installation Service Stump Removal & Grinding Landscape Architectural Services (NAICS: 541320)

Alternate Business Names
Acres Enterprises Inc Advantage Decorative Painting Walsh Landscape Construction
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.