BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Rockcounter-Elk Grove Village, Inc.

Phone: (847) 952-2177 1401 Busse Rd, Elk Grove Village, IL 60007

! BBB Business Review on Rockcounter-Elk Grove Village, Inc. is being Updated by BBB !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Rockcounter - Elk Grove Village, Inc. is a kitchen cabinets and counters manufacturer and dealer. Located in Elk Grove Village, IL, this company serves the northwestern suburbs, including Rolling Meadows, Arlington Heights, Schaumburg, Palatine, Des Plaines, Mt Prospect, Barrington, Wheeling, Buffalo Grove, Inverness, and Barrington. The company was formed in 2007 and offers a fully stocked physical showroom in the suburbs with a two to three day turnaround on manufacturing, as well as low-cost shipping to the Chicagoland are and out-of-state shipping.

This company sells countertops, vanities, cabinets, and sinks. Their cabinets come in a variety of sizes, stains, and styles, and are made from hardwood, specifically maple, oak, alder, or beech. Cabinets come in the colors of coffee, dark honey, mocha glazed, spice shaker, wine glazed, espresso, or vintage white. Their countertops come in quartz or granite and are available in a variety of colors and flake sizes and styles, ranging from black to blue, red, green, purple, and brown or tan. Edge finishes include eased, bullnose, bevel, ogee, dupont, and waterfall. Their vanities come in different configurations and include a four-inch toe kick and are 22 inches deep including the door. Custom vanities can be ordered which vary in length and size, and can include a linen closet if necessary. Their sinks are stainless steel and range in size and depth.

Visit the website for Rockcounter - Elk Grove Village, Inc to learn more about their delivery and shipping options, view their vanity and counter options, and shop for kitchen and bathroom furniture and accessories.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating at this time because BBB file information is being reviewed and/or updated.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.