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BBB Accredited Business since 08/01/2012

Rockcounter-Elk Grove Village, Inc.

(847) 952-21771720 Elmhurst Rd, Elk Grove VillageIL 60007-5909 Send email to Rockcounter-Elk Grove Village, Inc.



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Description

Rockcounter - Elk Grove Village, Inc. is a kitchen cabinets and counters manufacturer and dealer. Located in Elk Grove Village, IL, this company serves the northwestern suburbs, including Rolling Meadows, Arlington Heights, Schaumburg, Palatine, Des Plaines, Mt Prospect, Barrington, Wheeling, Buffalo Grove, Inverness, and Barrington. The company was formed in 2007 and offers a fully stocked physical showroom in the suburbs with a two to three day turnaround on manufacturing, as well as low-cost shipping to the Chicagoland are and out-of-state shipping.

This company sells countertops, vanities, cabinets, and sinks. Their cabinets come in a variety of sizes, stains, and styles, and are made from hardwood, specifically maple, oak, alder, or beech. Cabinets come in the colors of coffee, dark honey, mocha glazed, spice shaker, wine glazed, espresso, or vintage white. Their countertops come in quartz or granite and are available in a variety of colors and flake sizes and styles, ranging from black to blue, red, green, purple, and brown or tan. Edge finishes include eased, bullnose, bevel, ogee, dupont, and waterfall. Their vanities come in different configurations and include a four-inch toe kick and are 22 inches deep including the door. Custom vanities can be ordered which vary in length and size, and can include a linen closet if necessary. Their sinks are stainless steel and range in size and depth.

Visit the website for Rockcounter - Elk Grove Village, Inc to learn more about their delivery and shipping options, view their vanity and counter options, and shop for kitchen and bathroom furniture and accessories.

BBB Accreditation

A BBB Accredited Business since 08/01/2012

BBB has determined that Rockcounter-Elk Grove Village, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Rockcounter-Elk Grove Village, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Rockcounter-Elk Grove Village, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 06/11/2012Business started: 06/01/2007
Type of Entity

Corporation

Incorporated: February 2012, IL

Contact Information
Principal: Mr. Peter Huang (President) Christina Clary (Office Manager)
Business Category

Kitchen Cabinets & Equipment - Household, Marble & Granite Installation, Stonework Fabrication, Kitchen Accessories, Cabinet Refacing, Cabinets, Granite

Alternate Business Names
Rock Counter Cabinets & Granite

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.