BBB Business Review

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This business is not BBB accredited.

MBM Company, Inc.

Phone: (847) 375-1326 Fax: (312) 226-4646 View Additional Phone Numbers 3349 N Elston Ave, Chicago, IL 60618 http://www.limogesjewelry.com View Additional Web Addresses


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Description

MBM Company, also known as Limogenes Jewelry, is a jewelry company selling rings, necklaces, and other jewelry for men, women, and children. This company serves a national audience as well as customers throughout the Chicagoland area, including in Evanston, Schaumburg, Skokie, Arlington Heights, Deerfield, Buffalo Grove, Highland Park, Oak Park, Park Ridge, Carol Stream, Lombard, Crystal Lake, Lake Bluff, Tinley Park, Orland Park, Palos Park, Midlothian, Blue Island, Posen, Dixmoor, Lombard, Downers Grove, Dundee Township, Carpentersville, Barrington, and Mt Prospect. Products available from this company include earrings, rings, necklaces, pendants, watches, engagement rings, and wedding rings.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for MBM Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 67 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

67 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 3
Delivery Issues 4
Guarantee/Warranty Issues 7
Problems with Product/Service 45
Total Closed Complaints 67

Customer Reviews Summary Read customer reviews

2 Customer Reviews on MBM Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: July 27, 1998 Business started: 01/15/1992 Business started locally: 01/15/1992 Business incorporated 01/15/1992 in IL
Type of Entity

Corporation

Business Management
Suzanne Cuevas, Customer Service Representative Mr. Wing Ang, Billing Agent Ms. Melania Danyluk, Customer Service Manager
Contact Information
Principal: Suzanne Cuevas, Customer Service Representative
Business Category

Jewels - Imitation Jewelers - Retail Mail Order & Catalog Shopping Internet Shopping Jewelry Designers Jewelry Engravers Jewelry and Silverware Manufacturing (NAICS: 339910)

Alternate Business Names
Carroll Street Freestyle Class Rings Jewelry Saving Plan Limoges Jewelry MBMCO

Customer Review Rating plus BBB Rating Summary

MBM Company, Inc. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.