BBB Business Review

BBB Accredited Business since 11/01/2013

Wyatt Austin Jewelers

(847) 985-40461701 E Woodfield Rd, SchaumburgIL 60173-5126 Send email to Wyatt Austin JewelersView Additional Web Addresses

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Wyatt Austin Jewelers is a jewelry store selling custom-made and designer jewelry for a variety of occasions, including wedding rings, engagement rings, anniversary rings, and other jewelry, such as earrings and watches. Located in Schaumburg, IL, this company serves the western suburbs of Chicago, including Streamwood, Hanover Park, Arlington Heights, Rolling Meadows, Des Plaines, Mt Prospect, Prospect Heights, Roselle, Rosemont, Bartlett, South Barrington, Inverness, Hoffman Estates, Elk Grove Village, Palatine, Bloomingdale, Barrington, Carol Stream, Glendale Heights, Buffalo Grove, Wheeling, Elgin, South Elgin, Barrington Hills, Dundee Township, Park Ridge, Niles, Bensenville, Itasca, and Lake Zurich. The company has been in business since 1984 and is family owned and operated.

This company offers a variety of jewelry, including bracelets, rings, earrings, pendants, brooches, and watches. Both men's and women's jewelry is available in differing styles, from traditional to modern, and to match any budget. Jewelry for children and teenagers is also available. The company uses the latest computerized technology to create unique designs for their customers upon request, including designing wedding rings for individuals. There is a large selection of engagement rings available, including ones made from differently colored diamonds, such as pink, blue, and green diamonds. Also available are jewelry appraisals, jewelry cleaning treatments, jewelry repairs and treatments, financing, personal shopping services. Wyatt Austin Jewelers also hosts events to support the community and raise money for charities and other causes.

Visit the website for Wyatt Austin Jewelers to learn more about the company, read about gemstones and jewelry, and contact the company to schedule an appointment or discuss creating a piece of jewelry.

BBB Accreditation

A BBB Accredited Business since 11/01/2013

BBB has determined that Wyatt Austin Jewelers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Wyatt Austin Jewelers' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Wyatt Austin Jewelers

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Jewelers - Retail

Additional Information

BBB file opened: 10/12/2001Business started: 04/01/1984
Type of Entity


Incorporated: December 1983, IL

Contact Information
Principal: Ms Candice Milstein (President)
Business Category

Jewelers - Retail

Alternate Business Names
Buyers Choice Corporation
Industry Tips

Map & Directions

Map & Directions

Address for Wyatt Austin Jewelers

1701 E Woodfield Rd

Schaumburg, IL 60173-5126

To | From


1 Locations

  • 1701 E Woodfield Rd 

    Schaumburg, IL 60173-5126(847) 985-4046

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Wyatt Austin Jewelers is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips for Jewelers - Retail


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.