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BBB Business Review

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BBB Accredited Business since

R Creations, Inc.

Phone: (312) 422-0147 Fax: (312) 422-0837 5 S Wabash Ave STE 1106, Chicago, IL 60603

BBB Business Reviews may not be reproduced for sales or promotional purposes.


R Creations Inc is a jeweler which designs custom jewelry based on the drawings, directions, and interests of the customer, using a blend of both traditional and modern technology and techniques. Located in Chicago, IL, this company serves downtown Chicago, including the neighborhoods of the Central Loop, Greektown, University Village/Little Italy, Illinois Medical District, Streeterville, the Magnificent Mile, West Loop, Near West Side, Ukrainian Village, West Town, South Loop, Goose Island, Lincoln Park, Park West, Near South Side, and Armour Square. R Creations Inc is conveniently located on Jewelers Row, near Millennium Park, high-end shopping, and other local attractions such as the Magnificent Mile. The company has been in business since 1999 and is led by Orlando Rojas, who has been in the jewelry business for over 25 years, first starting his career at The Jewelers Center and working his way up to bench master in only ten years.

This company creates a variety of jewelry from all metals based on the designs of the customer. When a customer enters the shop with a drawing of a potential ring, bracelet, pendant, or other type of jewelry, it is first inputted into a CAD drawing, where the original drawing is followed as precisely as possible, before being cast into a wax mold, and then finally made into the final product with the metals, stones, and cuts of the customer's choice. Services available at this shop include casting of all metals, jewelry repair, laser repairs, eyeglass repairs, diamond and precious stones settings, rubber molds and high definition molds, engravings, and CAD designs. The company also performs plating of rose, green, black and rhodium.

Visit the website for R Creations Inc to learn more about the services available from this company, read staff biographies, view galleries of jewelry made at this shop, and contact the company to discuss a jewelry project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that R Creations, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for R Creations, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on R Creations, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 04/10/2002 in IL Business started locally: 04/10/2002 Business incorporated 06/26/2000 in IL
Type of Entity


Business Management
Mr. Orlando Rojas, Owner
Contact Information
Principal: Mr. Orlando Rojas, Owner
Business Category

Jewelers - Retail Engravers - Metal Gold, Silver & Platinum Dealers Jewelry Stores (NAICS: 448310)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.