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BBB Business Review

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BBB Accredited Business since

Perle & Sons Jewelers Inc

Phone: (630) 357-3357 8 W Jefferson Ave, Naperville, IL 60540

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Perle & Sons Jewelers is a jewelry store that designs and sells custom-crafted jewelry out of precious metals and stones such as diamonds and gold, as well as repairing, appraising, restringing, and sizing jewelry. Located in Naperville, IL, this store serves the western suburbs of Chicago, including Bolingbrook, Romeoville, Lisle, Woodridge, Warrenville, Downers Grove, Aurora, Montgomery, Boulder Hill, Oswego, Plainfield, Westmont, Lemont, Lockport, Homer Glen, Carol Stream, West Chicago, Winfield, Batavia, Geneva, Yorkville, St Charles, Darien, Burr Ridge, Hinsdale, Willowbrook, and Countryside. The company is the oldest jeweler in Naperville, and the tradition of jewelry-making in the family extends back three generations to the early 1900s, when the current owner's grandfather came from Switzerland and started a watch repair company in Michigan.

This company has three goldsmiths on the premises who can assist customers with anything that they may need for their jewelry, including ring sizing, pearl re-stringing, prong-replacement for settings, chain repairs, cleanings and jewelry refreshments, and other services that jewelry may need. The company also custom-designs jewelry on the premises, with their jewelry design services always available, with several award-winning designers on site at all times. Perle & Sons uses computer-generated design software to offer accurate and detailed images of the jewelry for the customer to view before creation, ensuring that every detail is to the customer's specifications before crafting of the piece. Pieces available including engagement and wedding rings, anniversary rings, birthstone jewelry, and cocktail jewelry.

Visit the website for Perle & Sons Jewelers to learn more about their services, view examples of their work, and contact the company to set up a design appointment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Perle & Sons Jewelers Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Perle & Sons Jewelers Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 09/23/1980 in IL Business started locally: 09/23/1980 Business incorporated 09/23/1980 in IL
Type of Entity


Business Management
Ms. Janine Perle, President
Contact Information
Principal: Ms. Janine Perle, President
Business Category

Jewelers - Retail Jewelry Repair Appraisal - Jewelry Jewelry Castings Jewelry Designers Diamonds Jewelry Stores (NAICS: 448310)

Alternate Business Names
Perle Jewelers

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.