BBB Accredited Business since 11/01/2009
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Free Quote
A BBB Accredited Business since 11/01/2009
BBB has determined that Michael Hill meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Michael Hill's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||5|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Michael Hill
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Steve Johannes (Regional Manager - Chicago) Joline Gountais (Manager - Golf Mill Centre)Ms. Darcy Harkins (Retail Manager - Chicago)Mr. Michael Hill (Owner) Ralph Lombardi (Manager - Stratford Mall) Getssler Monzon (Manager - Harlem & Irving Plaza) Karen Munici (Manager - Oakbrook)Mr. Mike Parsell (CEO) Joseph Pliml (Manager - Water Tower Place) Samuel Shaffer (Manager - Orland Square) Monica Wieczork (Manager - Hawthorn) Richard Wilkie (Manager - Woodfield)
Jewelers - Retail