If yes, click here to login.
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Harris Originals of IL, Inc, is a jeweler with a focus on providing jewelry and accessories for members of the military and their families. Located in Gurnee, IL, this company serves the northern suburbs of Chicago, including Great Lakes, Waukegan, Libertyville, Lake Bluff, Zion, North Chicago, Lake Forest, Grayslake, Lindenhurst, Round Lake, Grandwood Park, Venetian Village, and Wadsworth. The company was formed in 1955 by Marine and World War II veteran Jerome L Harris with the intent to provide jewelry with reasonable payment terms for veterans and US military service members. The company runs a program called Operation Teddy Bear which sells teddy bears in uniforms fashioned after each branch of the military; a portion of the proceeds provides care packages to troops on active duty.
This company sells a variety of jewelry, including bracelets, rings, earrings, necklaces, and watches. Their bridal selection includes bridal sets, engagement rings, promise rings, wedding bands, wraps, and solitaires. They also sell gift sets and collections dedicated to specific audiences, including those intended for mothers, fathers, and men's fashion. Both their wedding and gift sets collections include dress blues, intended for use with the Marine Corps formal uniform. Harris Originals ships to APO and FPO boxes and includes an extended return policy for APO and FPO boxes. Special credit options are available for active-duty military members and veterans.
Visit the website for Harris Originals of IL to learn more about their discounts and special offers for military affiliated individuals, read about their Operation Teddy Bear campaign, and browse their selection of jewelry and watches.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Harris Originals of IL, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Harris Originals of IL, Inc. BBB of New York has the full report as that BBB handles all complaints for Harris Originals of IL, Inc.
Type of Entity
Business ManagementBeverly Harris, President & CEO
Jewelers - Retail Jewelry Stores (NAICS: 448310)
Alternate Business NamesHarris Jewelry
6170 Grand Ave 675
Gurnee, IL 60031 (847) 855-9201 (800) 989-7732 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (847) 855-9201(Phone)
- (847) 855-9233 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.