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BBB Accredited Business since
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Elgin Clock Repair is a clock sales and service company which sells and repairs clocks and watches, in addition to providing in-home repair service for floor clocks.
The proprietors, Roland R. Iverson and James T. LaChapelle, are both Certified Master Clockmakers and have served as instructors for the American Watchmakers-Clockmakers Institute.
Visit the website for Elgin Clock Repair to learn more about the company, read about their services, and browse their inventory of custom clocks.
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A BBB Accredited Business since
BBB has determined that Elgin Clock Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Roland Iverson, Owner
Jewelers - Retail Watches - Service & Repair Clocks - Service & Repair Jewelry Stores (NAICS: 448310)
Service AreaLocated in South Elgin, IL, this company serves the western suburbs of Chicago, including Elgin, Bartlett, Streamwood, Hanover Park, Campton Hills, Lily Lake, St Charles, Geneva, Bartlett, West Dundee, Sleepy Hollow, Carol Stream, Carpentersville, Gilberts, Burlington, Elburn, Dundee Township, Roselle, Medinah, Bloomingdale, West Chicago, Barrington Hills, Barrington, Glendale Heights, Hoffman Estates, South Barrington, Inverness, Winfield, Wheaton, Glen Ellyn, Palatine, Arlington Heights, Warrenville, North Aurora, Itasca, Addison, Elk Grove Village, Wood Dale, Warrenville, and Sugar Grove. There is an additional location in Naperville.
Products & Services
This company services and repairs watches and clocks, specializing in antique and high grade watches. Services such as dial restoration, case restoration, custom beveled glass, and appraisals are available for antique watches. While the company will replace batteries in quartz watches, no major repairs are provided for battery-operated watches. The company's repairmen will provide in-home service calls for large floor clocks within a limited service area of their locations. A variety of clocks are available for sale, including maritime clocks, floor clocks, wall clocks, and desk and retirement clocks. The company is not related to the defunct Elgin Clock & Home Products, but does offer repair for Elgin watches from Elgin National Watch Co., having acquired a number of parts from the company's factory.
270 Sundown Rd
South Elgin, IL 60177 (847) 695-1758 Directions
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Additional Phone Numbers
- (630) 428-3280(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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