BBB Accredited Business since
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Burdeen's Jewelry LTD is a jewelry and timepiece retailer which sells both custom-made and luxury designer watches and jewelry pieces. Located in Buffalo Grove, IL, this company serves the northwest suburbs of Chicago, including Mount Prospect, Des Plaines, Wheeling, Arlington Heights, Rolling Meadows, Palatine, and Schaumburg. This store has been in business for over 30 years and is family owned and operated. The company is a member of the American Society of Appraisers, the American Gem Society, and Jewelers of America.
This company sells Swiss timepieces from five high-end brands, including Chopard, Ulysse Nardin, Omega, Glashutte Original, Breitling, Breitling for Bentley, and Jaeger-LeCoultre. They also sell pre-owned luxury Swiss timepieces from other well-known manufacturers. Their jewelry includes a bridal collection with pieces from the Judith Ripka Silver collection and custom pieces. Each piece is made to the specifications of the customer and can be made in any style, including Art Deco, Art Noveau, traditional, modern, bold, classic, or something completely original. Burdeen's Jewelry uses diamonds of all colors as well as sapphires, emeralds, rubies, gold, and silver to create their pieces, and can cut their gems in a variety of fashions, including princess cut and others, in order to satisfy the customer.
Visit the website for Burdeen's Jewelry LTD to learn more about their timepiece collection, view their gallery of bridal pieces and the process of creating a custom jewelry piece, and shop for a pre-owned or new Swiss timepiece or bridal jewelry.
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A BBB Accredited Business since
BBB has determined that Burdeen's Jewelry LTD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Burdeen's Jewelry LTD include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Justine Rosenthal, Marketing Coordinator Ms. Sandra Burdeen, Vice-President Ms. Shayna Thompson, Director of Marketing
Jewelers - Retail Jewelry Designers Diamond Setters Diamonds Jewelry Stores (NAICS: 448310)
Alternate Business NamesBurdeen's Jewelry
1151 W Lake Cook Rd
Buffalo Grove, IL 60089 (847) 459-8980 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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