BBB Business Review

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This business is not BBB accredited.

Wells Janitorial Service Inc

Phone: (888) 547-5510 Fax: (888) 547-5510 View Additional Phone Numbers 555 S Schuyler Ave, Kankakee, IL 60901

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Wells Janitorial Service Inc is a cleaning and janitorial service which offers cleaning and sanitation services to residential and commercial customers. Located in Chicago, IL, this company serves customers in downtown Chicago and surrounding areas, including Berwyn, Cicero, and the Gold Coast. The company is licensed, bonded, and insured.

This company offers customizable cleaning schedules based on the needs of the customer, including, daily, weekly, biweekly, monthly, occasionally, or one-time cleanings. For businesses, their services include custodial, cleaning supplies, paper products, floor cleaning (including stripping, waxing, and sealing), restroom and telephone sanitizing, emergency cleanup, washing first-floor windows, odor removal, parking lot upkeep, and day porter activities. Industries Wells Janitorial Service serves include office buildings, medical facilities, manufacturing plants, construction sites, retail stores, schools, factories, and churches.

For homes, customers can choose to have weekly, biweekly, monthly, one-time, or move in/move out services. Timed services are also available, where the customer provides a set time limit and prioritizes which cleaning is most important; this offers a more budget-friendly option. Services provided include dusting, vacuuming, spot cleaning, appliance cleaning, surface sanitizing, toilet cleaning, and wiping down surfaces such as light switches, lamps, tables, mirrors, and furniture. Extra services which can be added to a cleaning include cobweb dusting, baseboards, and window interior cleaning. Gift certificates for cleanings are available, and they can also clean for special events.

Visit the website for Wells Janitorial Service Inc to learn more about the cleaning services they provide, view a video of a cleaning in progress, and contact the company to schedule a residential or commercial cleaning.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wells Janitorial Service Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wells Janitorial Service Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 24, 2014 Business started: 05/31/2011 Business started locally: 05/31/2011 Business incorporated 03/25/2013 in IL
Type of Entity


Business Management
Mr. Jamaine Wells, President
Contact Information
Principal: Mr. Jamaine Wells, President
Business Category

Cleaning / Janitorial Services Landscape & Yard Clean-Up Floor Waxing, Polishing & Cleaning House Cleaning Window Cleaning Cleaning Services Janitorial Services (NAICS: 561720)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.