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BBB Business Review

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BBB Accredited Business since

Spotless Cleaning Chicago, Ltd.

Phone: (312) 488-1113 230 S Clark St   #105, Chicago, IL 60604 View Additional Email Addresses http://www.spotlesscleaningchicago.com


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Description



Spotless Cleaning Chicago is a cleaning service which provides janitorial and cleaning services, as well as floor care, for residential and commercial customers. Located in Chicago, IL, this company serves downtown Chicago, including the neighborhoods of Central, South Loop, Near South Side, Streeterville, University Village/Little Italy, Near West Side, Near North Side, West Town, Ukrainian Village, Wicker Park, Humboldt Park, Armour Square, Bridgeport, Lower West Side, Illinois Medical District, Lincoln Park, Douglas, McKinley Park, East Garfield Park, South Lawndale, Greektown, Bronzeville, and Oakland. The company was founded in 2005 after the events of the recession provided an opportunity for a house cleaning service to be created. The company offers environmentally friendly cleaning services, which use eco-friendly cleaning techniques that are non-toxic, organic, biodegradable, and hypoallergenic, suitable for those who have allergies, are sensitive to chemicals, have pets or young children, or would simply like to reduce their impact on the environment by avoiding dangerous and caustic chemicals and their usage in the home.

The company also offers full janitorial services and commercial cleaning, which includes dusting and disinfecting general areas, cleaning and disinfecting bathrooms, washing windows and glass surfaces, and cleaning the carpets.

Visit the website for Spotless Cleaning Chicago to learn more about the services available from this company, view the full list of tasks for commercial cleanings, and contact the company to schedule a cleaning.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Spotless Cleaning Chicago, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Spotless Cleaning Chicago, Ltd. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Spotless Cleaning Chicago, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 03, 2010 Business started: 05/01/2005 in IL Business started locally: 05/01/2005 Business incorporated 12/16/2010 in IL
Type of Entity

Corporation

Business Management
Mr. Juan Padilla, President
Contact Information
Principal: Mr. Juan Padilla, President
Business Category

Cleaning / Janitorial Services Carpet & Rug Cleaners Ceiling Cleaning Fire & Water Damage Restoration Floor Waxing, Polishing & Cleaning Furniture Cleaning Janitor Service Window Cleaning Cleaning Services Cleaning Services - Commercial Office Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Janitorial Services (NAICS: 561720)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.