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BBB Business Review

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BBB Accredited Business since

Scrubber City, Inc.

Phone: (855) 727-8255 Fax: (888) 687-0936 View Additional Phone Numbers 505 Oakwood Rd, Ste 180, Lake Zurich, IL 60047

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Scrubber City, Inc. is a janitorial equipment company which sells scrubbers and other parts for cleaning and janitorial companies. This company sells a national audience as well as the Chicagoland area, including Evanston, Skokie, Niles, Tinley Park, Oak Park, Mundelein, Mettawa, Libertyville, Crystal Lake, Downers Grove, Morton Grove, Buffalo Grove, Elk Grove Village, Arlington Heights, Rolling Meadows, Mt Prospect, Prospect Heights, DeKalb, Rockford, McHenry, Rosemont, Norridge, Addison, Lombard, Villa Park, La Grange, Lyons, Summit, Bridgeview, Burbank, Wheaton, Glen Ellyn, Glendale Heights, Highland Park, Carol Steam, Palatine, Wheeling, Deerfield, Hanover Park, and Bartlett. Products available from this company include battery cables and accessories, bearings, belts, chargers and ports, circuit breakers, engines, gaskets, hoses, meters, solenoids, squeegee blades, starter switches, strainers and filters, vacuum motors and parts, wheels and casters, and valves.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Scrubber City, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Scrubber City, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 01, 2010 Business started: 12/07/2006 Business started locally: 12/07/2006 Business incorporated 12/07/2006 in IL
Type of Entity


Business Management
Mr. Paul Mroczek, Customer Service
Contact Information
Principal: Mr. Paul Mroczek, Customer Service
Business Category

Cleaning / Janitorial Services Electric Motors - Supplies & Parts Appliances - Major - Parts & Supplies Vacuum Cleaners - Supplies & Parts Carpet & Rug Cleaning Equipment& Supplies Engines - Supplies, Equipment & Parts Janitors Equipment & Supplies Pumps - Supplies & Parts Janitorial Services (NAICS: 561720)

Customer Review Rating plus BBB Rating Summary

Scrubber City, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.