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BBB Accredited Business since

AJ Building and Grounds Service, Inc.

Phone: (708) 415-8665 7441 W Carmen Ave, Harwood Heights, IL 60706

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AJ Building and Grounds Service, Inc, is a cleaning and janitorial company for condominium, townhouse, and multifamily properties. Centrally located near the O'Hare area, this company serves the North Side of Chicago and surrounding areas, including Norridge, Lincoln Park, Rodgers Park, Evanston, Skokie, Norwood Park, Dunning, Montclare, Jefferson Park, River Grove, Elmwood Park, Portage Park, Schiller Park, Montclare, Belmont Cragin, O'Hare, and Irving Park. Owner and Executive Director Mitch Ashmore is a certified building engineer skilled in all phases of building management, janitorial and project management.

The company's specialty niche is cleaning and maintaining the common areas of condominium, townhome, Co-Op, and investment properties. Clients include property managers, Self-Managed Condominium and Community Associations Board Members, and Real Estate Investment Companies. Services include cleaning of all common areas, preventative and routine maintenance of building and equipment, 24-hour emergency response, coordinating and meeting with contractors, inspectors, vendors, and assisting clients/property managers with special projects.

The company's customer service department provides clients timely responses and updates on service requests and any building specific complaints. The company uses GPS and industry specific tracking software to process and dis-batch service requests on a real time basis and monitor those requests through to completion.

Visit the website for AJ Building and Grounds Service, Inc, to learn more about the services available from this company, read about the staff, and contact the company to hire their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AJ Building and Grounds Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AJ Building and Grounds Service, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AJ Building and Grounds Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 20, 2013 Business started: 03/01/2013 Business started locally: 03/01/2013 Business incorporated 03/30/2005 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Ms. Nancy Ashmore, Owner/New Business & Quality Control Manager Mr. Mitch Ashmore, Owner/Executive Director Mr. Bill Kalinowski, Owner/Building Engineer and On-Site Manager
Contact Information
Principal: Ms. Nancy Ashmore, Owner/New Business & Quality Control Manager
Business Category

Cleaning / Janitorial Services Ground Maintenance Condominiums Personal Organizer Cleaning Services Janitorial Services (NAICS: 561720)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.