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BBB Business Review

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BBB Accredited Business since

Capital Security & Investigations, Inc.

Phone: (847) 524-0711 Fax: (847) 524-5889 View Additional Phone Numbers 860 Lake St Ste 608, Roselle, IL 60172 View Additional Email Addresses

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Capital Security & Investigations, Inc. is an investigation company which provides discreet investigation services to corporations, businesses, and individuals. Located in Roselle, IL, this company serves clients in Bloomingdale, Itasca, Schaumburg, Hoffman Estates, Elk Grove Village, Bartlett, Bensenville, Addison, and Carol Stream. This company is certified and licensed in Illinois, Wisconsin, and California, and was founded in 1998. The company's management team is composed entirely of former law enforcement personnel, each with over 20 years of experience in the field, and maintains a network of relationships with law enforcement across the United States in order to ensure quality information.

Services that this company provides include private investigations, contract security, process service, background checks, and mystery shopping. For private investigations, services offered include workers compensation claims investigation, litigation support, corporation investigation, domestic investigation, and computer forensics. Contract security includes perimeter security, loss prevention, executive protection, and fraud prevention. Their contract events are suitable for special events such as student tours and private parties, or for providing security at hotels and other high-traffic establishments. Background checks include criminal search, pre-employment check, tenant screening, nanny screening, sex offender search, and document retrieval.

Capital Security & Investigation also offers a variety of investigation and forensic products for sale to businesses and individuals. Some of their products include a cocaine tester, internet monitoring software, keystroke logger, a pen camcorder, and a camera detector.

Visit the website for Capital Security & Investigations to learn more about the services offered, view their gallery of available products for purchase, and contact the company to utilize their investigation and security services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Capital Security & Investigations, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Capital Security & Investigations, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Capital Security & Investigations, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 09, 2002 Business started: 05/13/1998 in IL Business started locally: 05/13/1998 Business incorporated 05/13/1998 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420

Type of Entity


Business Management
Mr. James Perille, President
Contact Information
Principal: Mr. James Perille, President
Business Category

Investigators Process Servers Screening - Background & Employment Investigation Services (NAICS: 561611)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.