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          webhostingpad.com has 1 locations, listed below.

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            Business Profileforwebhostingpad.com

            Web Hosting
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/13/2017

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            WebHostingPad offers hassle-free unlimited web hosting, domains, email, site builders, and digital tools for people to establish a web presence for their business, organization, or for personal use.

            Products & Services

            Shared Hosting, Domain Names, Domain Names, WordPress Hosting, Weebly Hosting, Email-Only Hosting, VPS Hosting (With VPSDepot)

            Business Details

            BBB File Opened:
            7/7/2008
            Years in Business:
            18
            Business Started:
            5/1/2005
            Business Started Locally:
            5/1/2005
            Business Incorporated:
            5/31/2006
            Accredited Since:
            10/13/2017
            Type of Entity:
            Corporation
            Number of Employees:
            12
            Alternate Business Name
            • Complete Web Reviews, Inc
            • VPSDepot.com
            Hours of Operation

            Primary

            M:
            8:00 AM - 9:00 PM
            T:
            8:00 AM - 9:00 PM
            W:
            8:00 AM - 9:00 PM
            Th:
            8:00 AM - 9:00 PM
            F:
            8:00 AM - 9:00 PM
            Sa:
            8:00 AM - 9:00 PM
            Su:
            8:00 AM - 9:00 PM
            Business Management
            • Mr. Jason Newman, President
            Contact Information

            Principal

            • Mr. Jason Newman, President

            Customer Contact

            • Mr. Jason Newman, President
            Additional Contact Information

            Fax Numbers

            • (847) 258-4745
              Primary Fax

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/18/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We got a charge for $286, which we thought it was a fraud since there are so many frauds going on in our account and then we had been only charged for $14.95 per year and this was $286 which was unusual, so we canceled our credit card. The company sent us to collection and not even contact us before doing so. We didn't close the account till few months after closing our business and then we realized that this $286 could be the bills for it. Since we were closing the account, so we didn't think it will be a problem of paying them to renew, and per the email from them, attached, if we didn't pay, then website will expired which it should have been ok, why sent us to collection without any notice! The renew is for 5 years, account was closed, why are they still charging us for it and sent us to collection? When we called them , they are very rude first *************** up on me, I called back and manager (****) spoke to me that he won't help me and said "we are not customer anymore" and said we charged back them before calling them. It was our fault to charge back the payment, they did not listen to our reason. The way they said is this is what I would get for doing this to them even we already closed the account. The invoice was FEB 15 and charged back in March, and canceled the account, but why would they still sending us to collection, please see email from them if we didn't pay the renew will be expired, didn't not mention that they will collect the funds. What if we didn't have credit card of file?Now we paid $421 for nothing. We need to get it refund, It is such a wrongful business doing and it was how they wanted to get back to us. All the guys who work in the billing ***** they were making fun of me and very rude and yes, I had to protect myself and talked back to them for what they deserved. I feel bullied by them. This is so unacceptable. Please help us resolved this for service that we don't use and the renew should have been canceled per their email.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christina H

            5 stars

            02/23/2024

            I have been a satisfied customer of ********************** since 2011. I make websites for individuals and small businesses. Above all, I continue to be impressed with how quickly I am able to get help when I need assistance. Making websites is not my full-time job, so I often forget steps or run into trouble with WordPress, so I use chat support to work through my issues - these guys are superb! Seriously. 95% of the time, the first person I speak to is able to help me with my problems and either tell me how I can fix it myself or they go ahead and fix it for me. Seven years ago or so, I had some problems with my client's email addresses getting blacklisted, that was pretty frustrating at the time, but the tech support team always responded quickly and helped get everything working again. To be honest, I'm not sure if this is still an issue or not, as my clients tend to use their own private emails or use Gsuite now. I feel like for the price and the service, you really can't go wrong with these guys.

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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