BBB Accredited Business since 04/01/2011
Phone: (312) 445-9615Fax: (312) 268-5383372 W Ontario St STE 301, Chicago, IL 60654-5737 Send email to UpCity
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Free Quote
A BBB Accredited Business since 04/01/2011
BBB has determined that UpCity meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered UpCity's rating include:
- Length of time business has been operating.
Factors that raised UpCity's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||3|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on UpCity
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Contact InformationPrincipal: Mr. Dan Olson (CEO)Customer Contact: Mr. Jim Holcomb (Director of Partnerships)
Internet Services, Internet Marketing Services, Computers Hardware, Software & Services