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BBB Accredited Business since

Rise Broadband

Phone: (970) 295-4092 Fax: (815) 380-6509 View Additional Phone Numbers 3260 S Alpine Rd, Rockford, IL 61109 View Additional Email Addresses View Additional Web Addresses

Click for BBB Rating on Rise Broadband

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rise Broadband meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Rise Broadband. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Rise Broadband.

Additional Information

BBB file opened: April 21, 2004 Business started: 01/01/2003 Business started locally: 01/01/2003 Business incorporated 08/17/1998 in IL
Type of Entity


Business Management
Mr. Chad Mueller, Operations Manager Mr. Jack Koo, CEO Mr. Tom Pipes, Network Manager
Contact Information
Principal: Mr. Chad Mueller, Operations Manager
Business Category

Internet Services Internet Access Provider Telephone Equipment & Systems Service & Repair Business Services - General Internet - Web Hosting Telephone Communications Internet-Based Telephone Service VOIP (Voice Over Internet Protocol) Sales & Service Telephone & Television Cable Contractors Cable TV, Internet & Telephone Installation Service Telephone Equipment & Systems Dealers All Other Telecommunications (NAICS: 517919)

Alternate Business Names
Essex Telecom Inc T6 Broadband T6 Wireless Inc
Products & Services

This company offers ISP Provider


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.