BBB Business Review

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This business is not BBB accredited.

LFO Promotions

Additional Locations

Phone: (847) 440-8251 Fax: (847) 556-6564 View Additional Phone Numbers PO Box 314, Evanston, IL 60201 http://broadbandoffers.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for LFO Promotions include:

  • Failure to respond to 9 complaint(s) filed against business

Factors that raised the rating for LFO Promotions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 9

Additional Complaint Information

The majority of consumers allege difficulty receiving rebates from the company, despite following all directions and responding to offers in a timely matter. Consumers allege delays and/or receiving the run-around from the company when attempting to inquire about the status of their rebates. Additional complaints allege deceptive sales information and difficulty contacting the company.

Customer Reviews Summary Read customer reviews

1 Customer Review on LFO Promotions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 03, 2004 Business started: 01/01/1995 Business started locally: 01/01/1995 Business incorporated 09/09/1999 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Evelyn Hayes, Customer Support Manager Scott Epskamp, President Dave Husain, CEO
Contact Information
Principal: Ms. Evelyn Hayes, Customer Support Manager
Business Category

Internet Marketing Services Television - Cable, CATV & Satellite Marketing Consulting Services (NAICS: 541613)

Alternate Business Names
Broadbandoffers.com Comcastoffers.com
Products & Services

LFO Promotions works with other businesses to create and fulfill promotions. The company aims to match the right consumer with the right promotion and fulfill that promotion.


Customer Review Rating plus BBB Rating Summary

LFO Promotions has received 1.22 out of 5 stars based on 1 Customer Reviews and a BBB Rating of D-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.