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BBB Business Review

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Elliottsweb Inc. is a web design and internet marketing company which provides web development and management services for commercial customers. This company serves downtown Chicago and the greater Chicagoland area, including Joliet, Aurora, Schaumburg, Crystal Lake, Naperville, Downers Grove, Des Plaines, Prospect Heights, Arlington Heights, Palatine, Wheeling, Buffalo Grove, Elk Grove Village, Rolling Meadows, Franklin Park, Schiller Park, Skokie, Niles, Lincolnwood, Wilmette, Winnetka, Evanston, Park Ridge, Elmhurst, Villa Park, Lombard, St Charles, Geneva, Batavia, Dundee Township, Carpentersville, Bolingbrook, Romeoville, and Wheaton. Services available from this company include web design, graphic design, website development, web hosting, Search Engine Optimization, internet marketing, e-commerce set-up and assistance, and technical support.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Elliott's Web Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Elliott's Web Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Elliott's Web Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 14, 2000 Business started: 08/18/1997 Business started locally: 08/18/1997 Business incorporated 07/12/2010 in IL
Type of Entity


Business Management
Mr. James Elliott, President
Contact Information
Principal: Mr. James Elliott, President
Business Category

Internet Marketing Services Web Design Internet - Web Hosting Social Media Advertising/Marketing Agencies Managed Print Service Multimedia Computers - Graphics Computers - Multimedia Graphic Designers Search Engine Optimization Services Marketing Consulting Services (NAICS: 541613)

Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.