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BBB Accredited Business since

Unitel Voice, LLC

Phone: (855) 888-6423 1280 Iroquois Ave.  Suite 200, Naperville, IL 60563 View Additional Email Addresses http://www.unitelvoice.com



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Description

Unitel Voice is an internet-based telephone service which provides virtual phone systems for businesses. This company serves the greater Chicagoland area, including Aurora, St Charles, Geneva, Schaumburg, Batavia, Carpentersville, Dundee Township, Barrington, Arlington Heights, Rolling Meadows, Des Plaines, Mt Prospect, Prospect Heights, Evanston, Niles, Skokie, Crystal Lake, Lake Forest, Villa Park, Lombard, Carol Stream, Midlothian, Blue Island, Tinley Park, Park Ridge, Melrose Park, Franklin Park, Downers Grove, Buffalo Grove, Elk Grove Village, and Wheeling. This company provides a virtual office system, which offers toll-free nationwide numbers, online or phone management, hold music, conference calling, changeable caller ID, a smartphone app, and call reports.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Unitel Voice, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Unitel Voice, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Unitel Voice, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 04, 2012 Business started: 12/22/2011 Business started locally: 12/22/2011 Business incorporated 12/22/2011 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Blumberg, General Manager Ms. Gina Bavilacqua, Administrator
Contact Information
Principal: Mr. Robert Blumberg, General Manager
Business Category

Internet-Based Telephone Service Mobile Telephone Service Telecommunication Equipment & Systems Dealers Consultants - Telecommunication Telecommunication Equipment & Systems Service & Repair Cellular Telephone Service & Supplies Telephone Communications Telephone Service - Long Distance Wired Telecommunications Carriers (NAICS: 517110)

Alternate Business Names
UNITEL VOICE, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.