Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.


5 Star Worldwide Insurance Agency, Inc. is an insurance agency which provides all types of insurance for individuals and businesses. Located in Aurora, IL, this insurance agency licensed in 40 states and serves the western suburbs, including North Aurora, Batavia, Montgomery, Oswego, Sugar Grove, Naperville, Woodridge, Bolingbrook, Plainfield, Romeoville, West Chicago, Wheaton, Geneva, Campton Hills, Elburn, Carol Stream, Lisle, Downers Grove, South Elgin, Elgin, Yorkville, Schaumburg, Bloomingdale, Willowbrook, Lombard, Itasca, Roselle, Bensenville, and Brookfield. The owner of this company has over 30 years of experience in the industry, and the company has been in business since 2011 and works with insurance companies such as Lloyd's of London, United Healthcare, and Blue Cross Blue Shield.

This company offers personal insurance such as home, auto, boat, and life insurance, as well as business insurance such as business liability, workers compensation, commercial auto, group and individual life, and health. This company also specializes in travel insurance, which includes trip cancellation insurance and emergency evacuation insurance. Plans are available for both long term and short term trips. Medical travel insurance is especially important, as most health insurance plans, including insurance under the new Affordable Care Act, are not valid outside of the United States. Different policies are available to suit different budgets and needs, and can include insurance to cover lost luggage, missed flights, and other issues that may arise during international vacations.

Visit the website for 5 Star Worldwide Insurance Agency, Inc. to learn more about the services available from this company, read about the insurance plans available, and contact the company to discuss purchasing insurance.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that 5 Star Worldwide Insurance Agency, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for 5 Star Worldwide Insurance Agency, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 5 Star Worldwide Insurance Agency, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 17, 2012 Business started: 07/01/2011 in IL Business started locally: 07/01/2011 Business incorporated 07/18/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420

Type of Entity


Business Management
Ms. Cecille Brechin, President
Contact Information
Principal: Ms. Cecille Brechin, President
Business Category

Insurance - Travel Insurance-Group Insurance - Accident & Health Insurance - Auto Insurance - Health Insurance Services Other Direct Insurance (except Life, Health, and Medical) Carriers (NAICS: 524128)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.