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BBB Business Review

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BBB Accredited Business since

Insurance Center, Inc.

Phone: (773) 338-4800 Fax: (773) 338-4997 1937 W Howard St, Chicago, IL 60626

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Insurance Center, Inc. is an insurance company which sells a variety of insurance products, including home, life, automobile, renters, and health insurance for individuals, businesses, and families. Located in Chicago, IL, this company serves downtown Chicago and the surrounding areas, including Joliet, Berwyn, Cicero, Elmwood Park, Park Ridge, Niles, Skokie, Evanston, Wilmette, Winnetka, Edison Park, Melrose Park, Maywood, Bellwood, Franklin Park, Stickney, La Grange, Brookfield, Des Plaines, Oak Lawn, Burbank, Evergreen Park, Blue Island, La Grange Park, Hickory Hills, Bridgeview, Westchester, Elmhurst, Northlake, Bensenville, Elk Grove Village, Morton Grove, Buffalo Grove, Berkeley, Hines, and Countryside. The company also services Wisconsin and Indiana. The company was founded in 2004 and provides services 24 hours a day, seven days a week through their website.

This company offers a variety of insurance for all ages, and offers free quotes, which can be submitted through an application on their website. Products available include automotive insurance, homeowners insurance, renters insurance, motorcycle insurance, business and commercial insurance, bonds, health insurance, health insurance, limousine insurance, dental insurance, recreational vehicle insurance, life insurance, annuities, bonds, flood insurance, earthquake insurance, trucking insurance, and watercraft and boat insurance. The company also provides insurance for liquor liability, vacant dwellings, and special events. Individuals and businesses can request a review or change to their policy directly from the website, which will be promptly reviewed if they need a change to their premium or need to request more insurance.

Visit the website for Insurance Center, Inc. to learn more about the services available from this company, read about the company's history, or request a free quote on one of the types of insurance available from this company.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Insurance Center, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Insurance Center, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Insurance Center, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 26, 2008 Business started: 05/01/2004 Business started locally: 05/01/2004 Business incorporated 04/16/2004 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420

Type of Entity


Business Management
Mr. Nevill D. Muir Sr., Owner
Contact Information
Principal: Mr. Nevill D. Muir Sr., Owner
Business Category

Insurance Services Insurance - Auto Insurance - Health Insurance - Homeowners Insurance - Life Insurance - Liability Insurance - Property Insurance - Workers Compensation Insurance Consultants Retirement Planning Service Insurance Agencies and Brokerages (NAICS: 524210)

Alternate Business Names
Insurance Center

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.