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          Founders Insurance Company has 1 locations, listed below.

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            Business ProfileFounders Insurance Company

            Insurance Services Office
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1350 E Touhy Ave Ste 200W

            Des Plaines, IL 60018-3303

            Visit Website
            (847) 768-0040

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 1:00 PM
            8:00 AM - 5:00 PM

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            Get a Quote

            Customer Reviews

            1.03/5

            Average of 38 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            137 complaints closed in last 3 years

            36 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/1/2024

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Founders Insurance Company offers insurance for personal and business clients. Services include Personal, SR-22, Renters, Homeowners, Liquor Liability, Commercial Auto and much more. 

            Business Details

            Headquarters
            1350 E Touhy Ave Ste 200W, Des Plaines, IL 60018-3303
            BBB File Opened:
            1/12/1994
            Years in Business:
            51
            Business Started:
            8/25/1972
            Business Incorporated:
            8/25/1972
            Accredited Since:
            3/1/2024
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:00 AM - 1:00 PM
            Su:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Tim Olson, Senior Vice President
            • Mr. Stephen Mraz, Assistant Vice President
            Contact Information

            Principal

            • Mr. Tim Olson, Senior Vice President
            • Mr. Stephen Mraz, Assistant Vice President
            Additional Contact Information

            Fax Numbers

            • (847) 768-0188
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            137 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Accident occurred December 24th, we got 3 estimates, the third being with the company they recommended. They cut a check for the deposit and said they would deal with the body shop directly for any additional repairs, they are now trying to deny completing the additional repairs the body shop found as a result of the car accident their client caused, she admitted fault, I am not sure how they are coming up with there was pre-existing damage and they are refusing to allow the body shop to fix the vehicle and put it back into the condition it was in prior to the accident, it is still at the body shop, we have been in communication with the insurance company and the body shop and have been left in limbo, without any explanation. This is very unfair and unacceptable.
            Read More
            Read 136 More Complaints

            Customer Reviews

            38 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Danny T

            02/15/2024

            Another option for complaint against this poorly managed insurance company is to contact the insurance commissioner in your state and file a complaint. They have more authority and with enough negative experiences by policyholders as well as claimants, they can pit pressure on the company and even withdraw their ability to sell insurance in your state. I just submitted such a complaint today !!
            Read 37 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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