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BBB Accredited Business since

Dwayne Jackson Insurance Agency, Inc

Phone: (312) 455-0675 Fax: (312) 455-0429 1345 W Taylor St, Chicago, IL 60607

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Dwayne Jackson Insurance Agency, Inc, is an insurance company which provides individuals with car, life, and home insurance. Located in Chicago, IL, this company serves the West Loop of Chicago and surrounding areas, including the South Side, downtown Loop, and West Side. Insurance agent Dwayne Jackson is an Ambassadors for Life qualifier and an Independent Insurance Agent for general insurance as well as a member of the Chicago Chamber of Commerce.

This company provides renters, life, home, and car insurance for qualifying customers. Each type of insurance comes in a variety of premium and deductible costs to serve different needs and lifestyles; while some individuals may need only minimum renters insurance but more comprehensive car insurance because they spend a lot of time traveling, others may need to safeguard a large amount of property and thus need more homeowners insurance. This insurance agency can assist individuals in finding the appropriate amount of insurance for their needs and ensure that they are adequately covered, both to the extent of the law and to their comfort.

Dwayne Jackson Insurance Agency also provides financial support through the State Farm Bank, which provides bank accounts, credit cards, and loans. In addition, they offer mutual funds for different needs, such as personal retirement, business retirement, and college savings. In addition to mutual funds, they for annuities to support individuals both before and after retirement.

Visit the website for Dwayne Jackson Insurance Agency, Inc, to view their helpful articles about insurance and banking, learn more about the services they offer, calculate a quote for insurance, and schedule an appointment to discuss insurance options, retirement, and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dwayne Jackson Insurance Agency, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dwayne Jackson Insurance Agency, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dwayne Jackson Insurance Agency, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 01/01/1994 Business started locally: 01/01/1994 Business incorporated 01/11/2001 in IL
Type of Entity


Business Management
Mr. Dwayne Jackson, Owner
Contact Information
Principal: Mr. Dwayne Jackson, Owner
Business Category

Insurance Services Insurance - Auto Insurance - Homeowners Insurance - Life Insurance - Rental Insurance Agencies and Brokerages (NAICS: 524210)

Alternate Business Names
Dwayne Jackson State Farm Insurance Agency Inc

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.