BBB Accredited Business sinceAdditional Locations
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Bankers Life is a Chicago life insurance company which provides a broad selection of life and health insurance products designed especially for Americans who are near or in retirement. The Bankers Life brand is a part of CNO Financial Group, Inc., whose companies provide insurance solutions that help protect the health and retirement needs of working Americans and retirees.
With over 300 offices across the country, their more than 5,200 insurance agents live and work in the communities they serve, allowing them to create customized plans and helping them meet their goals for a secure retirement.
Visit the website for Bankers Life to learn more about how their products help protect the health and retirement needs of working people and retirees.
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A BBB Accredited Business since
BBB has determined that Bankers Life meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bankers Life include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 184 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||70|
|Total Closed Complaints||184|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
Type of Entity
Business ManagementErin Loniello, Director, Marketing Services Chris Campbell, SVP, Marketing and Communication Scott Goldberg, President
Number of Employees
Insurance - Life Insurance - Long Term Care Annuities Retirement Planning Service Insurance Services Financial Services Insurance - Medicare Supplement Insurance Agencies and Brokerages (NAICS: 524210)
Alternate Business NamesBankers Conseco Life Insurance Company CNO Services LLC Colonial Penn Life Insurance
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview