BBB Accredited Business since 08/01/2013
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Bankers Life and Casualty Company is a Chicago life insurance company which provides coverage to senior citizens for long-term care and Medicare supplemental insurance. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including the West Loop, North Side, and South Side. Bankers Life and Casualty Company has been in business for over 130 years and has over 250 offices across the company to ensure affordable insurance options for seniors in all parts of the United States.
This company offers several products for seniors, including Medicare supplement insurance, long-term care/home health care insurance, life insurance, annuities, prescription drug coverage, and Medicare Advantage. Their Medicare supplement insurance comes from Colonial Penn insurance, which is an affiliate of the company. Their long-term care insurance plans allow individuals to determine the level of care that they require, whether it means entering a nursing home or having a personal care assistant which helps them with daily living tasks in their own home.
Bankers Life and Casualty Company helps individuals prepare for retirement by exploring a variety of annuities options, choosing one which provides the most benefit and matches an individual's available resources and desired retirement lifestyle. While the company does not offer prescription drug coverage themselves, they are partnered with Coventry Health Care and offer the business's First Health Part D plan to help senior citizens cover the cost of their medications. Finally, the company is partnered with Medicare Advantage health care providers to provide their customers with Fee-for-Service health plans, which had the advantages of no deductibles, choice of doctors, no copays for certain exams, and low cost or no copay for other services.
Visit the website for Bankers Life and Casualty Company to view their full list of services, learn more about the company's history and goals, and schedule an appointment to discuss retirement and savings opportunities.
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A BBB Accredited Business since 08/01/2013
BBB has determined that Bankers Life And Casualty Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Bankers Life And Casualty Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 216 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||29|
|Billing / Collection Issues||40|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||142|
|Total Closed Complaints||216|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Bankers Life And Casualty Company
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: June 1996, IL
Contact InformationAngela L Becht (CR)Ms. Courtney Hyde Mr. Scott Perry (President)Mr. Nathan Post (Director of Marketing) Carol Reininger David A. Roty (Consumer Relations) Janet Sittner (Manager)
Insurance - Life, Financial Services, Insurance Services, Retirement Planning Service, Annuities, Insurance - Long Term Care, Insurance - Medicare Supplement
Alternate Business NamesBankers Conseco Life Insurance Company, Colonial Penn Life Insurance, CNO Services LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview