BBB Business Review

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This business is not BBB accredited.

Northern Insurance Service, Ltd

Phone: (815) 744-0111 Fax: (815) 744-0999 350 Houbolt Rd 200, Joliet, IL 60431

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Northern Insurance Service, Ltd. is an insurance company which sells a variety of different types of insurance for individuals and businesses. This company serves the southwestern suburbs of Chicago, including Fairmont, Crest Hill, Ingalls Park, Preston Heights, Rockdale, Shorewood, Plainfield, New Lenox, Lockport, Elwood, Channahon, Mokena, Homer Glen, Romeoville, Minooka, Frankfort Square, Frankfort, Wilton Center, Lemont, Orland Park, Tinley Park, Monee, Morris, Oak Forest, Orland Hills, and Oswego. Products available from this company include health insurance, life insurance, disability insurance, group life, group health, group dental, group disability, property insurance, umbrella insurance, disability insurance, fine art insurance, jewelry insurance, yachts and watercraft insurance, practices liability insurance, travel accident insurance, accidental death insurance, key person insurance, home insurance, automotive insurance, business insurance, surety bonding, and employee benefits.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Northern Insurance Service, Ltd include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Northern Insurance Service, Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 02/14/2005 Business started locally: 02/14/2005 Business incorporated 02/14/2005 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420

Type of Entity


Business Management
Mr. Jeffrey Thompson, President Ms. Diane Dow, Manager
Contact Information
Principal: Mr. Jeffrey Thompson, President
Business Category

Insurance - Homeowners Insurance - Long Term Care Insurance - Marine Insurance - Senior Products Insurance - Rental Insurance - Disability Insurance - Liability Insurance - Property Insurance - Workers Compensation Insurance Consultants Insurance Inspection & Audits Investment Opportunities & Plans Retirement Planning Service Insurance Services Insurance Services - Commercial Investment Management Insurance - Employee Benefits Bonds - Surety & Fidelity Insurance Companies Insurance - Accident & Health Insurance - Auto Insurance - Aviation Insurance - Bonding Insurance - Health Direct Property and Casualty Insurance Carriers (NAICS: 524126)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.