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BBB Business Review

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BBB Accredited Business since

United Auto Insurance Agency, Inc.

Phone: (773) 202-5000 View Additional Phone Numbers 7142 W. Belmont Ave., Chicago, IL 60634 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


United Auto Insurance Agency, Inc. is an insurance company providing automotive insurance to individuals and companies, including those in categories who might be denied coverage by other companies. Located in Chicago, this company serves the entire Chicagoland area, including Schaumburg, Naperville, Joliet, Elgin, St Charles, Bolingbrook, Rolling Meadows, Arlington Heights, Crystal Lake, Lake Forest, Roselle, Rosemont, Orland Park, Oak Lawn, Tinley Park, Evanston, Deerfield, Romeoville, Elk Grove Village, Batavia, Geneva, Berwyn, Maywood, Bensenville, Des Plaines, Mt Prospect, Hinsdale, Westmont, Woodridge, Barrington, Lake Bluff, Great Lakes, Streamwood, West Chicago, Carol Stream, and Winnetka. The company has been in business for over 50 years and has both Polish and Spanish speaking agents as well as a computerized rating system to ensure that individuals receive the lowest possible rate.

This company provides both regular automotive insurance and SR-22 coverage. SR-22 coverage is a financial responsibility certificate that is a type of automotive insurance ordered by a judge for drivers who have been found to be driving without automotive insurance, driving under the influence, or who have had their driver's license suspended or revoked. The company provides coverage for teenage and young drivers, as well as for motorcyclists, taxi drivers, limousine drivers, and commercial drivers. Drivers can receive coverage over the phone, on the computer, or by visiting one of their locations in person, and can receive their insurance instantaneously, with no waiting period. Monthly plans are customized to the driver's individual rate.

Visit the website for United Auto Insurance Agency, Inc. to learn more about the SR-22 coverage, read about automotive insurance, and shop for a customized automotive rate.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that United Auto Insurance Agency, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for United Auto Insurance Agency, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Auto Insurance Agency, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 1981 Business started: 10/01/1979 Business started locally: 10/01/1979 Business incorporated 03/04/1986 in IL
Type of Entity


Business Management
Mr. Christopher M Kariotis, President
Contact Information
Principal: Mr. Christopher M Kariotis, President
Number of Employees


Business Category

Insurance Companies Insurance - Auto Insurance Services Insurance Services - Commercial Insurance Agencies and Brokerages (NAICS: 524210)

Alternate Business Names
United Auto Insurance United Home and Auto Insurance Consultants

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.