BBB Business Review

Is this your Business?

BBB Accredited Business since 11/17/1997

Safeway Insurance Co.

(630) 887-8300View Additional Phone Numbers790 Pasquinelli Drive, WestmontIL 60559-1254 Send email to Safeway Insurance Co.

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BBB Accreditation

A BBB Accredited Business since 11/17/1997

BBB has determined that Safeway Insurance Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Safeway Insurance Co.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues2
Guarantee / Warranty Issues1
Problems with Product / Service10
Delivery Issues0
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Safeway Insurance Co.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

top
BBB file opened: 12/02/1994Business started: 12/28/1962
Type of Entity

Corporation

Incorporated: March 2003, IL

Contact Information
Principal: Ms. Cara Parrillo (Marketing Director)
Business Category

Insurance Companies, Insurance - Property, Insurance - Auto

Alternate Business Names
Safeway Insurance Group
Industry Tips
Contracts

Customer Review Rating plus BBB Rating Summary

Safeway Insurance Co. has received 4.40 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.