BBB Accredited Business since 04/20/1954
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A BBB Accredited Business since 04/20/1954
BBB has determined that Combined Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Combined Insurance Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 32 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||3|
|Problems with Product / Service||23|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||32|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Combined Insurance Company
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Combined Insurance has requested that before filing a BBB complaint, consumers contact Dennis Ontaneda at email@example.com or 847-953-8072
Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Combined Insurance will resolve the matter for you in an expedient matter.
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Illinois Department of Insurance
100 W. Randolph St. Suite 9-301
BBB records show a license number of 002148539 for this company, issued by Illinois Department of Insurance. Their web address is http://www.idfpr.com/doi. The expiration date of this license is 01/31/2016.Type: Department of Insurance - SBS.NAIC License Lookup
Check License Status: https://sbs-il.naic.org/Lion-Web/jsp/sbsreports/AgentLookup.jsp002148539
Please note that governmental licensing information may not be current.
Business ManagementCustomer Contact: Tanya Stojanovski (Manager of Consumer Service Investigations)Mr. Dennis R. Ontaneda (Vice President,U.S. Sales Administration)
Contact InformationPrincipal: Mr. Brad Bennett (CEO)
Insurance Companies, Insurance Services
Alternate Business NamesCombined Insurance Co-america, Combined Insurance Co. of America
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview