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BBB Accredited Business since 04/20/1954

Combined Insurance Company

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Phone: (800) 663-2422Fax: (312) 351-6910View Additional Phone NumbersPO Box 91003, ChicagoIL 60680-8803 Send email to Combined Insurance CompanyView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 04/20/1954

BBB has determined that Combined Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Combined Insurance Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 40 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

40 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues3
Delivery Issues1
Problems with Product / Service31
Guarantee / Warranty Issues0
Total Closed Complaints 40

Additional Information

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Combined Insurance has requested that before filing a BBB complaint, consumers contact Dennis Ontaneda at dennis.ontaneda@combined.com or 847-953-8072

Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Combined Insurance will resolve the matter for you in an expedient matter.

BBB file opened: 01/01/1954Business started: 01/01/1922
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Business Management
Customer Contact: Tanya Stojanovski (Manager of Consumer Service Investigations)Mr. Dennis R. Ontaneda (Vice President,U.S. Sales Administration)
Contact Information
Principal: Mr. Brad Bennett (CEO)
Business Category

Insurance Companies, Insurance Services

Alternate Business Names
Combined Insurance Co-america, Combined Insurance Co. of America
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