BBB Business Review

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This business is not BBB accredited.

Allstate Motor Club, Inc.

Phone: (800) 347-8880 Fax: (847) 551-2866 View Additional Phone Numbers 51 W Higgins Rd, Barrington, IL 60010 View Additional Email Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Allstate Motor Club, Inc. include:

  • 99 complaint(s) filed against business

Factors that raised the rating for Allstate Motor Club, Inc. include:

  • Length of time business has been operating
  • Response to 99 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

99 complaints closed with BBB in last 3 years | 26 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 16
Billing/Collection Issues 15
Delivery Issues 10
Guarantee/Warranty Issues 2
Problems with Product/Service 56
Total Closed Complaints 99

Additional Complaint Information

The company offers automotive emergency service, travel protection, travel information and stated money saving benefits.

Master membership dues (deluxe) $49.95, Standard Nationwide dues $36.00. Associate membership dues (deluxe) $18.00 and standard membership dues $15.00.

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Allstate Motor Club, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: September 01, 1941 Business started: 01/01/1931 Business started locally: 01/01/1931
Business Management
Ms. Angela Mesman, Manager Mr. Jamin Ejupi, President Mr. Ed Mosterd, Vice President & General Counsel
Contact Information
Principal: Ms. Angela Mesman, Manager
Business Category

Insurance Companies Insurance Agencies and Brokerages (NAICS: 524210)

Alternate Business Names
All State Allstate Motor Club

Customer Review Rating plus BBB Rating Summary

Allstate Motor Club, Inc. has received 2.78 out of 5 stars based on 3 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.