Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Assurance Auto Home Fire LLC

Phone: (708) 794-3012 View Additional Phone Numbers 4706 147th St, Midlothian, IL 60445

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Assurance Auto Home Fire LLC is an insurance company which provides a variety of insurance types and insurance packages for individuals, families, and business owners. Located in Midlothian, IL, this company serves the southern suburbs of Chicago, including Robbins, Posen, Blue Island, Alsip, Oak Forest, Harvey, Markham, Hazel Crest, Homewood, Flossmoor, South Holland, Crestwood, Tinley Park, Dolton, West Pullman, Olympia Fields, Frankfort Square, Thornton, Glenwood, Chicago Heights, and Park Forest. The company has been in business since 2013 and has a rating of "A Superior" through A.M. Best; the company is a member of the Airs family of companies, which has 80 plus years of experience in the insurance industry and works with companies such as BlueCross BlueShield and Travelers insurance to provide insurance to their clients.

This company provides car insurance, business insurance, homeowners insurance, health insurance, and life insurance to their customers, with consumers deciding whether or not they want to work with an insurance agent to come up with a personalized quote and receive answers to their questions regarding their insurance, and simply receive a quote online using a self-service option directly from the Assurance website. Clients can file a claim online or over the phone, and work directly with a representative until the issue is solved, no matter the time of day or night.

Visit the website for Assurance Home Auto Fire LLC to learn more about the services available from this company, read about everything that homeowners insurance covers, and contact the company to receive a quote and begin utilizing their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Assurance Auto Home Fire LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Assurance Auto Home Fire LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Assurance Auto Home Fire LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 07, 2014 Business started: 06/03/2013 in IL Business started locally: 06/03/2013 Business incorporated 06/03/2013 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chris Airs, President
Contact Information
Principal: Mr. Chris Airs, President
Business Category

Insurance - Auto Insurance - Fire & Flood Specialists Insurance - Health Insurance - Homeowners Insurance - Life Insurance - Property Insurance Companies Direct Property and Casualty Insurance Carriers (NAICS: 524126)

Customer Review Rating plus BBB Rating Summary

Assurance Auto Home Fire LLC has received 4.77 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.