BBB Accredited Business since
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American Freedom is a property and casualty insurance organization specializing in automobile insurance. The company is focused on serving independent agents and their customers, in the states of Illinois, Indiana and Pennsylvania. American Freedom is a recognized provider of affordable automobile insurance coverage since 1998. The company offers the personal auto insurance protection needed to meet the minimum mandatory insurance coverage laws.
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A BBB Accredited Business since
BBB has determined that American Freedom Insurance Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for American Freedom Insurance Co. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 52 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||26|
|Total Closed Complaints||52|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Tana Romero, Claims Supervisor
Number of Employees
Insurance - Auto Insurance - Liability Insurance Consultants Insurance Services Insurance Companies Direct Property and Casualty Insurance Carriers (NAICS: 524126)