BBB Accredited Business sinceAdditional Locations
Phone: (773) 286-3500 Fax: (773) 632-0223 View Additional Phone Numbers 3201 North Harlem Avenue #1 (at Belmont), Chicago, IL 60634
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American Auto Insurance is an auto insurance company which sells vehicle insurance for individuals and businesses. This company serves downtown Chicago and surrounding areas, including Des Plaines, Park Ridge, Niles, Skokie, Lincolnwood, Evanston, Arlington Heights, Schaumburg, Rolling Meadows, Berwyn, Cicero, Riverside, North Riverside, La Grange, La Grange Park, Schiller Park, Melrose Park, Franklin Park, Summit, Hines, Countryside, Lemont, Lisle, Wilmette, Indian Head Park, Posen, Dixon, Alsip, Blue Island, and Northlake. Products available from this company include automotive insurance, SR-22 insurance, free quotes, and insurance consultations.
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A BBB Accredited Business since
BBB has determined that American Auto Insurance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for American Auto Insurance include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420
Type of Entity
Business ManagementMr. John Ross, President
Insurance - Auto Insurance Services Direct Property and Casualty Insurance Carriers (NAICS: 524126)