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BBB Accredited Business since

Telx CHI1 & CHI2 - Chicago Interconnection and Colocation Data Centers

Additional Locations

Phone: (877) 321-8359 350 E Cermak Rd, Chicago, IL 60616 View Additional Web Addresses

Click for BBB Rating on Telx CHI1 & CHI2 - Chicago Interconnection and Colocation Data Centers

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Telx - The Interconnection and Data Center Company is an information technology services company which operates data centers to provide storage for commercial customers. Located in Chicago, IL, this company serves the greater Chicagoland area, including Evanston, Skokie, Niles, Lincolnwood, Park Ridge, Edison Park, Brookfield, La Grange, La Grange Park, Schaumburg, Wilmette, Stickney, Warrenville, Naperville, Arlington Heights, Rolling Meadows, Mt Prospect, Prospect Heights, Palatine, Wheeling, Elk Grove Village, Buffalo Grove, Roselle, Rosemont, Joliet, Bellwood, Maywood, Crystal Lake, Great Lakes, Lake Forest, Lake Bluff, Broadview, Elmwood Park, Elmhurst, Schiller Park, Norridge, Harwood Heights, Golf, Glenview, Summit, Oak Lawn, Palos Park, and Burbank. The company has been in business since 2000 and operates 20 data centers in 13 markets, with a combined 1.3 million square feet and over 50,000 connections.

This company operates carrier-neutral data centers which allow businesses to store information and collaborate with workers across the globe in a cost-effective and manageable way while still maintaining control over their information and protecting themselves from theft of information or fraud. Telx has two Chicago locations which are part of their network of 20 data centers and allow business owners to take advantage of colocation, which means that their information is stored in a shared space with other Telx users, sharing the cost and meaning that they have access to greater resources than their company may be able to afford on its own. Telx also provides cloud computing which enables businesses to access their information anywhere, at any time.

Visit the website for Telx - The Interconnection and Data Center Company to learn more about the company, read about the capabilities of their two Chicago locations, and contact the company to discuss setting up an account.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Telx CHI1 & CHI2 - Chicago Interconnection and Colocation Data Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Telx CHI1 & CHI2 - Chicago Interconnection and Colocation Data Centers. BBB of New York has the full report as that BBB handles all complaints for Telx CHI1 & CHI2 - Chicago Interconnection and Colocation Data Centers.

Additional Information

BBB file opened: December 04, 2013 Business started: 04/03/2000 Business started locally: 04/03/2000
Business Management
BBB of Metropolitan New York Inc
Contact Information
Principal: BBB of Metropolitan New York Inc
Business Category

Information Technology Services Computer Consultant Computer Networks - Wireless Storage - Data Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Alternate Business Names
CHI1 Chicago Interconnection and Colocation Data Center CHI2 Chicago Interconnection and Colocation Data Center Telx - the Interconnection and Data Center Company The Telx Group, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.