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BBB Business Review

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BBB Accredited Business since

Steadfast Networks, LLC

Additional Locations

Phone: (312) 602-2689 Fax: (312) 602-2688 800 S Wells St  Suite 190, Chicago, IL 60607 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Steadfast is an information technology company which provides cloud hosting and security services for businesses. This company serves downtown Chicago and the greater Chicagoland area, including Arlington Heights, Des Plaines, Mt Prospect, Prospect Heights, Schaumburg, Park Ridge, Evanston, Skokie, Niles, Norridge, Harwood Heights, Lincolnwood, Winnetka, Berwyn, Cicero, Stickney, Oak Park, Elmwood Park, Morton Grove, Schiller Park, Franklin Park, Northlake, Melrose Park, Bellwood, Broadview, Lyons, Riverside, Summit, Burbank, Oak Lawn, and Evergreen Park. Services available from this company include cloud hosting, dedicated services, managed security, colocation, managed trading services, and storage.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Steadfast Networks, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Steadfast Networks, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Steadfast Networks, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 16, 2006 Business started: 08/01/1998 Business started locally: 08/01/1998 Business incorporated 11/10/2014 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Karl Zimmerman, President Ms. Catherine Zimmerman, Partner
Contact Information
Principal: Mr. Karl Zimmerman, President
Number of Employees


Business Category

Information Technology Services Computers - Networks Internet - Web Hosting Storage - Data Cloud Hosting Solutions Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.